Come to you Automotive Repair (mobile mechanic) Asheville, NC
2 US-74 ALT, Asheville, NC 28801
Overview of Come to you Automotive Repair (mobile mechanic) Asheville, NC
You're looking at a place Come to you Automotive Repair (mobile mechanic) located in Asheville, NC. So far this place has been rated by 1 person. The person rated it at 1/5 points. Today this place is open all day. So you can visit it at any time. You can check the opening hours on other days below. If you have visited this place, please share your impressions with other users of our portal. Leave a comment now.
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Tips & Reviews of Come to you Automotive Repair (mobile mechanic) Asheville, NC
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GES
2022-05-26 21:02
I had made an appointment ahead of time. The service and diagnostic fee was stated as $50. However, the company was not transparent about pricing after that point. I was not given an official diagnosis nor was I given a quote about what it would cost to address the problem. After removing the tire, the mechanic saw that the one wheel bearing was dry and added grease to a part. Not at any point did he stop to say, “The diagnosis is a dry wheel bearing and it will cost you $105 to grease it.” That’s what the mechanic charged me AFTER the fact beyond the $50 service call and ‘diagnostic’ fee for a total of $155. I was never given a chance to decline an egregious charge of $105 to grease a part. If they were consistent with what their site says, I should have been charged no more than $75 total I ended up going to my regular mechanic who accurately diagnosed the issue and fixed everything for $161. I gave the business multiple opportunities to address this overcharging. This wasn’t a specific job with a set price such as brake replacement, shock absorbers, etc. I made multiple attempts to address the overcharging with the owner to no avail. It’s one thing if it were just the exorbitant charge for the minor work involved. It’s a whole other red flag when what was done did NOTHING to solve the problem and I had to seek out my regular mechanic to actually fix the issue. The third red flag has to do with the fact that when something is just not right with the service experience, you’re left on your own. From their website as of 3/26/2022: "We charge $45 to come out and diagnose your vehicle, then $25 per hour of labor if any labor performed after the diagnoses. We are a professional grade. Reliable & honest.."
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